all shipments are free and sent securely with track and trace.
we hope you’re happy with your item! but if you want to return something, no problem! you can return your item for a refund within 14 working days. we only offer refunds. if you would like to exchange an item then we advise you to return the unwanted item and make a new order for the item(s) or size(s) you prefer. your balance will be refunded within 14 working days after you retur-ned the item(s). unused item(s) should be returned in their original packaging. if the items are used, worn or damaged we do not refund the money. unfortunately we are unable to offer a free return service. returns must be made at your own cost. you will be responsible for the returning (in case the package gets lost in the mail). we recommend to use a trackable post service. A return form is included in your parcel. if you no longer have this form, simply print and fill in all required information in a new Return Form and send this to us with your item. you can reuse the packaging to send back your item.
for questions or further concerns, please send an email to firstname.lastname@example.org